Action Officer Course

Course Description

The OSD/WHS Action Officer course is a 1-Day interactive course designed for familiarizing Action Officers who are responsible for preparing correspondence within their organizations with their roles and responsibilities within OSD. Pertinent topics include: OSD and WHS Organizational Structures, Coordination Requirements for Official Correspondence, Correspondence Formats, and Effective Writing.

Course Schedule

Classes tend to fill up several weeks before the start date. Each class accommodates 30 participants.  Upcoming OSD Action Officer Course dates ( Log in to iCompass LMS to check availability):  


  • September 10, 2019
  • October 8, 2019
  • October 29, 2019
  • November 19, 2019

Course Registration

OSD employees with access to the iCompass Learning Management system, can register at Type "OSD Action Officer" in the search box located in the top right hand corner to register. If you are not an OSD employee or do not have access to iCompass, please email the instructor for registration requirements at